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Quality Assurance

 

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The company is self-certified to the ISO 9001:2008 standard. This means that the inspection processes, record keeping, training and monitoring requirements of the ISO are employed to ensure that the products we produce for our customers always meet their specifications and material requirements. A number of our customers are large aerospace manufacturers that audit Tri-State to verify that we practice what we preach regarding quality and commitment to our customer’s success. We are proud to say that we not only pass annual examinations, but that, we also receive quarterly reports on our performance that have always been 100% ratings.While process is certainly the key foundation for quality in any manufacturing operation, the attitude of the people in the organization will determine whether the process is embraced or resisted. Tri-State people understand that our success and our future are completely dependent on meeting and exceeding our customer’s expectations. They believe that our quality process is in place to make sure our customers are happy. The procedures, standards and documentation that everyone understands are viewed as helpful by eliminating confusion, answering questions and serving as the “customer’s voice” during our daily production operations. Tri-State is fortunate to have a stable, long-term employee base. The average tenure of our inspection staff is over thirteen years, and we are small enough to have easy, open and constant communication.

Our motto is RELIABLE PRECISION and we are able to deliver on that promise by backing our dedication to quality with the equipment and skills necessary. The products we make vary tremendously in complexity, so our experience and adaptability are important in helping us quickly perform first article and sampling inspections of everything from simple sleeves or standoffs to complex, internally and externally threaded and knurled inserts. We maintain an inventory of calibrated and certified tools ranging from basic gauges, micrometers and calipers to digital comparators and customer supplied inspection devices.


Quality Standards

Tri-State Manufacturing adheres to state of the art practices for inspecting, tracking, certifying and reporting on the work that we do. The goal and end result is to always deliver the quality that our customers expect. We are almost always performing as a stage of our customer’s manufacturing process, and they cannot tolerate the delays and inefficiency that occur when delivered components must be rejected or reworked. We are proud that a number of our customers have performed formal audits or reviews of our processes and that many give us annual “report cards”. We always receive highest scores.
 

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